Lowe’s Innovation Labs (LIL), the disruptive technology arm of home improvement retailer Lowe’s, is breaking new ground by leveraging professional science fiction writers to create intuitive narratives, in comic book form, about how technology could benefit consumers and change the future of the business.
Through this process, the company envisioned a future where technology could bring significant changes to the retail customer experience. This led the home improvement company to introduce the Lowe's Holoroom, an augmented reality home improvement design tool, the OSHbot autonomous retail service robot, and in-store 3D scanning and printing services.
Kyle Nel, executive director of Lowe’s Innovation Labs, will outline the evolution of exponential technologies and present the case for why now is the time when this technology is poised to forever change human behavior, customer experiences and consumer communications.
Nel will explain how Lowe's Innovation Labs has approached the innovation process and successfully introduced technology to real-world consumer audiences.
